Shipping Policy
Standard Domestic
- Orders are generally processed from our warehouse within 3-5 business days.
- BUT, during high-volume drops, sales, or promos, processing may take up to 14 business days (excluding weekends and holidays).
- Once your order is processed and handed off to the carrier, delivery usually takes 3-6 business days. Just a heads up that carriers can sometimes run into delays, which is out of our control.
- As soon as your order ships, you'll get tracking info sent to your email.
International
- We currently offer flat rate international shipping to select countries. Our shipping rates include duties and import taxes.
- In accordance with EU law, Mirumi is required to collect VAT on applicable orders shipped to Europe. This VAT is collected and remitted to the EU in compliance with these regulations.
- Orders are generally processed within 3-6 business days. However, during high-volume drops or other seasonal peak periods, processing may take up to 14 business days (excluding weekends and holidays). You'll receive a shipping confirmation email with tracking information as soon as your order ships.
- Shipping takes 10-14 business days once the package has been picked up by the carrier. This does not including any customs delays that may be out of our control.
Additional Info
- We are unable to cancel or change your order after it is placed.
- Orders with multiple items may require additional processing time.
- We are not responsible for lost or missing orders due to an incorrect shipping address provided by the customer.
- Customer is responsible for any re-delivery fees.
